Terms & Conditions

 

  • Before any research is conducted, a $25 nonrefundable deposit fee must be paid.
     

  • I a 911 call is available, an $80 balance payment is required prior to delivery of the audio file.
     
  • It is possible that a 911 call file will not be available for any number of reasons, including retention period has passed or jurisdiction refuses to release the file.
     
  • It may take at least 4-8 weeks or longer to receive the file, depending on the jurisdiction's retention period. Get 911 Calls cannot guarantee a specific turn-around time.