What to Expect
A $25 nonrefundable deposit fee is required with your research form. An $80 balance is due if we are able to obtain and release your 911 call.
Once we receive your research form, G9C will begin to research the Custodian of Records and search for your 911 call.
Each jurisdiction has its own retention period. Some jurisdictions purge 911 calls after 90 days. Others retain files for 2-5 years, others indefinitely. Those retention periods are subject to change. We will not know the retention period until we begin research as there are more than 6,000 call centers in the U.S.
In most cases, when 911 audio files are available, they will be released within 4-8 weeks. Some jurisdictions are quicker, and others have taken months - a year, depending on their staff and demand. Those waiting periods are outside the control of G9C.
G9C will contact you with updates or additional questions or required documents. Some jurisdictions may require a photo ID or a signed release form.
Once we know the availability of the 911 call, we will contact you. If a copy of the call is available, you will have the opportunity to pay the $80 balance due. Once payment has been received, we will provide the audio file. If a copy of the call is not available, the $25 deposit is not refundable as it covers our cost of research.
What Our Customers
Say About Us
"My brother committed suicide. I found him and called 911. Months later, I wanted to listen to that call for closure to that terrible event.
"I made a few calls and came up empty, so I googled and found Get 911 Calls. They were amazing! The staff went over and beyond to locate and get my 911 call released to me. There was no red tape or bureacracy. They took care of it from start to finish. And their compassion shown to me was comforting. They are amazing." ~Ken K.
"A family matter escalated to unsettling levels and I feared imminent danger. I realized a copy of a 911 call might be helpful in my court case. I contacted G9C.
"Their staff was top-notch. They navigated the process and provided updates throughout. They were upfront about the turnaround time, even though I needed it quickly.
"They went the extra mile and were able to get the file I needed. I highly recommend G9C."
"I wanted to thank you and the team for getting my 911 audio. I tried for 5 years to get a copy and you were the only one who was able to get it for me. Thank you!" ~M. Cecil